Privacy Policy

1. Information Collection

When you submit a quote request, private customization request, contact form, or tawk.to live-chat message through this website, we collect the information you voluntarily provide, including company name, contact name, phone number, email, chat messages, product type, capacity requirements, and customization details such as color, shape, and specification preferences.

2. Use of Information

Your information is used only for the following purposes:

• Responding to your quote requests or inquiries
• Providing technical support and after-sales service
• Sending product updates with your consent

3. Information Sharing

We do not sell or rent your personal information. To provide website analytics, live chat, and email notifications, we may share the minimum data required with contracted service providers including Google, Ahrefs, tawk.to, and Resend, except where further disclosure is required by law.

4. Data Security

We apply industry-standard security measures to protect information from unauthorized access, disclosure, or alteration.

5. Cookie

This website uses essential cookies and Google Analytics, Google Ads, and Ahrefs Web Analytics to measure visits, evaluate campaign performance, and improve the website. tawk.to live chat uses cookies or similar technologies to maintain chat sessions and process IP addresses, device information, referral data, page interactions, contact details, and messages you voluntarily send. Chat records are stored in tawk.to; contact and quote forms remain in our website backend. We do not send chat contents or contact details to website analytics tools. See the tawk.to Privacy Policy for details.

6. Your Rights

You have the right to request access to, correction of, or deletion of your personal information held by us.

7. Policy Updates

We may update this privacy policy from time to time, and updates will be published on this page.